Global IT, Managed
Through AI
Device procurement, zero-touch provisioning, MDM, identity management, and 24/7 AI tech support — across 130+ countries, all managed through conversation.
Traditional IT vs. Remote&
- 1 Submit IT request ticket
- 2 Procurement team researches local suppliers
- 3 Order device
- 4 Ship to employee location
- 5 IT configures device remotely
- 6 Set up accounts and access
- 7 Employee troubleshoots setup issues
- 1 “Order a MacBook Pro for our new hire in Berlin, ship to their home, set up standard engineering tools” — AI selects spec, procures locally, arranges shipping, configures MDM, installs software, sets up identity
- 2 Device arrives pre-configured
Everything You Need for Global IT
AI Device Procurement
Natural language ordering with automatic spec matching per role and budget. Tell the AI what you need, and it sources the right device from local suppliers worldwide.
Global Shipping
Delivery to 130+ countries with full tracking. Devices ship directly to employee home addresses with real-time visibility from order to doorstep.
Zero-Touch Provisioning
Devices arrive pre-configured with company apps, VPN, and security policies. Employees unbox and are ready to work in minutes, with no manual setup required.
Mobile Device Management
Remote lock, wipe, and policy enforcement across your entire device fleet. Maintain security and compliance across every device, in every country, from a single AI conversation.
Identity & Access Management
AI-automated provisioning and deprovisioning of app access. New hires get the right tools on day one; departing employees lose access the moment offboarding is triggered.
Offboarding IT
AI handles complete IT offboarding: access revocation across all systems, equipment retrieval scheduling, and remote data wipe — all triggered through a single conversation.
24/7 AI Tech Support
Employees get IT help through chat in their language, any time. The AI resolves common issues instantly and escalates complex cases to specialists when needed.
IT Management Through Conversation
Connected Across Remote&
Connects to Your Identity Stack
Common Questions
You describe what you need in natural language — the device type, the employee’s role, and their location. Remote& AI selects the matching spec, sources the device from a local supplier in that country, arranges shipping directly to the employee’s address, and handles all customs and logistics. Coverage spans 130+ countries.
Zero-touch provisioning means a device is fully configured before it reaches the employee. When the device is first powered on, it automatically enrolls in your MDM, installs your required applications, applies your security policies, and connects to your VPN — all without manual IT intervention. The employee just unboxes and starts working.
When an employee is offboarded through the HR Platform, Remote& IT automatically revokes access across all connected applications — email, Slack, GitHub, VPN, and any other integrated tools — immediately. A courier retrieval is scheduled for the employee’s location, and a remote data wipe executes once the device is confirmed returned.
Yes. The AI tech support agent handles common IT issues instantly — password resets, software troubleshooting, connectivity problems, access requests — in the employee’s language, around the clock. Complex issues that require human intervention are escalated to IT specialists with full context already captured.
See IT in Action
See how Remote& manages device procurement, provisioning, and IT support across 130+ countries through conversation.
Book a DemoJoin companies operating in 130+ countries