Remote& Terms & Conditions

1. Introduction

Welcome to Remote&, the AI-native global people platform.

Remote& helps companies manage hiring, contracts, payroll, payments, HR operations, benefits, mobility, IT equipment, documents, and workforce support through an AI-powered platform.

By creating an account, using Remote&, inviting workers, submitting company or worker data, approving AI-generated actions, or using any Remote& module, you agree to these Terms & Conditions.

2. Platform Scope

Remote& provides access to one or more of the following services:

Shared Core: accounts, roles, company profile, worker directory, AI assistant, document storage, audit logs, KYB and KYC workflows.
Talent: job posting, candidate sourcing, interview coordination, hiring support, and talent development features.
Employment & Contracts: EOR, contractor management, direct employment support, contract generation, e-signature, classification checks, renewals, amendments, and termination workflows.
HRIS: PTO, time tracking, expenses, onboarding, offboarding, workflows, reporting, and employee records.
Payment & Payroll: payroll calculation, invoices, settlements, withdrawals, FX, tax document collection, and payment workflows.
IT & Equipment: device procurement, asset tracking, provisioning, access management, and equipment recovery.
Mobility & Immigration: visa, work permit, relocation, right-to-work, and travel compliance support.
Benefits: statutory, voluntary, and supplementary benefits administration.
Operations Portal: internal Remote& review of KYB, KYC, payments, pricing, country packs, and compliance configuration.

Some modules may be unavailable, limited, or subject to separate commercial terms depending on country, customer type, worker type, regulatory requirements, and Remote& approval.

3. Account Registration

To use Remote&, you must provide accurate and complete information.

Companies must provide valid business details and complete KYB verification.

Workers must provide accurate personal, identity, payment, tax, and employment-related information where required.

Remote& may suspend, restrict, or reject access if information is incomplete, inaccurate, expired, fraudulent, or non-compliant.

4. KYB and KYC Verification

Remote& may require:

Company registration documents.
Authorized signatory information.
Ownership or shareholder details.
Worker identity documents.
Tax forms.
Banking information.
Employment eligibility documents.
Any additional documents required by applicable law or partner providers.

Access to certain features, including contracts, payroll, payouts, withdrawals, and employment activation, may remain locked until verification is approved.

Remote& may reject or return submissions with a reason and may request updated documents at any time.

5. AI Assistant and AI-Generated Actions

Remote& uses AI to assist with platform actions, including drafting contracts, answering compliance questions, preparing payroll summaries, generating reports, recommending workflows, sourcing candidates, flagging risks, and routing tasks.

AI outputs are provided for review and confirmation.

You are responsible for reviewing and approving any AI-generated action before it is submitted, signed, paid, sent, filed, or executed.

Remote& may require human review for sensitive or high-risk actions, including but not limited to payroll approval, contract signing, employment termination, worker classification, visa processing, payment settlement, and compliance decisions.

AI outputs may not replace legal, tax, immigration, financial, or professional advice.

6. User Responsibilities

You agree to:

Provide accurate company, worker, payroll, contract, tax, and payment information.
Keep documents and records up to date.
Review AI-generated content before approval.
Use the platform only for lawful business purposes.
Maintain confidentiality of login credentials.
Respect role-based access controls.
Ensure authorized users have permission to act on behalf of the company.
Comply with employment, labor, tax, immigration, data protection, and payment laws applicable to your company and workers.

You must not misuse Remote&, upload false documents, bypass verification, abuse payment flows, attempt unauthorized access, or use the platform for illegal, fraudulent, or harmful activity.

7. Contracts and E-Signature

Remote& may generate contracts, amendments, renewals, NDAs, addenda, termination documents, and related employment or contractor documents.

Contracts may be localized based on country, worker type, employment model, and available templates.

You must review all contract content before sending or signing.

E-signatures completed through Remote& may include audit trails, timestamps, signer identity records, and document history.

Remote& stores signed documents in the Document Service, linked to the relevant company, worker, and relationship record.

8. Worker Classification

Remote& may provide worker classification guidance and risk indicators.

Classification results are based on available information and applicable rules configured in the platform.

You are responsible for providing complete and accurate details about the working relationship.

Remote& may flag misclassification risks, recommend corrective actions, or require additional review before activation.

Where Shield or Contractor-of-Record services are offered, additional terms, pricing, and liability conditions may apply.

9. Payroll and Payments

Remote& may support payroll calculations, company invoicing, withdrawals, payment approvals, settlements, FX conversion, tax document collection, and payout workflows.

Payroll and payment processing may depend on:

Company approval.
Finance approval.
Sufficient company funding.
Verified payment proof.
Worker KYC approval.
Valid bank or payout details.
Country-specific requirements.
Partner provider availability.

Remote& may delay, reject, reverse, or hold payments where required for compliance, fraud prevention, verification, payment errors, sanctions screening, or missing information.

FX rates, bank charges, withdrawal fees, provider fees, or processing fees may apply.

10. Company Invoices and Settlement

Companies are responsible for paying invoices issued through Remote& on time.

Invoices may include salary, contractor payments, subscriptions, setup fees, benefits, insurance, taxes, discounts, FX, service fees, and other approved charges.

Remote& operations may review uploaded payment receipts before marking invoices as settled.

Late or failed payments may result in service suspension, delayed payroll, restricted access, or additional charges.

11. Benefits, Insurance, and Third-Party Providers

Remote& may facilitate benefits, health insurance, statutory benefits, voluntary benefits, equipment vendors, payment providers, visa providers, identity verification providers, training partners, job boards, and other third-party services.

Third-party services may be subject to separate provider terms, country availability, approval requirements, fees, and processing timelines.

Remote& is not responsible for delays or failures caused by third-party providers, government portals, banks, insurers, telecom networks, or payment rails outside its control.

12. Mobility and Immigration

Remote& may assist with visa, work permit, relocation, business travel, right-to-work, and immigration-related workflows.

Immigration outcomes are subject to government approval and cannot be guaranteed.

You are responsible for providing accurate documents and complying with immigration rules.

Remote& may refuse to proceed with mobility services if information is incomplete, inaccurate, expired, or legally unsupported.

13. Documents and Data

Remote& stores documents uploaded or generated through the platform, including contracts, company files, worker documents, tax forms, payroll files, invoices, receipts, and identity records.

You grant Remote& permission to process such documents for the purpose of providing the platform and related services.

Remote& may apply access controls, encryption, audit logs, retention rules, and country-specific data residency settings.

14. Data Privacy and Security

Remote& is designed to protect company and worker data using security controls such as encryption, access controls, audit logging, and secure infrastructure.

Remote& will not use customer data to train public AI models without permission.

Data processing may be subject to applicable privacy laws, including relevant data protection laws in the markets where Remote& operates.

Separate Privacy Policy and Data Processing terms may apply.

15. Audit Logs

Remote& may record platform activity, including AI actions, user approvals, document uploads, contract changes, payroll approvals, payment actions, login activity, data access, and admin configuration changes.

Audit logs are used for security, compliance, troubleshooting, dispute resolution, and operational review.

16. Pricing and Fees

Remote& may offer free and paid modules.

Pricing may depend on module, worker type, country, number of people, payroll volume, contracts, devices, benefits, immigration services, placement fees, FX usage, setup fees, or custom commercial agreements.

Remote& may update pricing, rate cards, discounts, or billing terms with notice where required.

Some services may require upfront payment, subscription billing, usage-based fees, or one-time charges.

17. Service Availability

Remote& aims to provide reliable platform access, but availability may be affected by maintenance, third-party systems, integrations, government portals, banks, payment providers, internet outages, security events, or force majeure events.

Remote& may update, improve, suspend, or discontinue features as the platform evolves.

Roadmap items, beta features, and coming-soon modules are not guaranteed until officially released.

18. Prohibited Use

You must not use Remote& to:

Submit false, misleading, or fraudulent information.
Evade labor, tax, immigration, or payment obligations.
Process unlawful payments.
Misclassify workers intentionally.
Upload malicious files.
Access data without authorization.
Reverse engineer or attack the platform.
Use AI outputs to harm, discriminate against, or unlawfully profile individuals.
Violate sanctions, anti-money laundering, anti-bribery, or employment laws.

19. Suspension and Termination

Remote& may suspend or terminate access if:

You breach these terms.
Verification fails.
Required documents are not provided.
Payments are overdue.
Fraud, misuse, or illegal activity is suspected.
Continued service would create legal, regulatory, security, or operational risk.

You may stop using Remote& subject to any active contracts, invoices, worker obligations, notice periods, or separate agreements.

20. Limitation of Liability

Remote& provides tools, workflows, AI assistance, and operational support.

To the maximum extent permitted by law, Remote& is not liable for indirect losses, lost profits, business interruption, delayed government approvals, third-party provider failures, user-approved incorrect data, or actions taken based on unreviewed AI outputs.

Nothing in these terms excludes liability where it cannot legally be excluded.

21. Changes to These Terms

Remote& may update these Terms & Conditions from time to time.

Updated terms will be posted on the platform with the latest effective date.

Continued use of Remote& after updates means you accept the revised terms.

22. Contact

For questions about these Terms & Conditions, please contact Remote& support through the official platform channels.

By clicking "I Agree", creating an account, or continuing to use Remote&, you confirm that you have read, understood, and accepted these Terms & Conditions.